Privacy policy

This privacy policy describes the policy of Pierrette & Paulette Inc. regarding the collection, use, storage, sharing and protection of your personal information (“Privacy Policy”). 


Last update: April 29th 2019

  1. General
  2. What personal information do we collect?
  3. How we use your personal information
  4. Cookies
  5. Access to, review and rectification of your personal information
  6. Protection and retention of your personal information
  7. Other Information
  8. Contact
  • General

This privacy policy describes the policy of Pierrette & Paulette Inc. regarding the collection, use, storage, sharing and protection of your personal information (“Privacy Policy”). This Privacy Policy applies to the small ads website website (“Pierrette & Paulette” or “Website”) and all related applications and tools where reference is made to this policy (“Services”), regardless of how you access the Services, including access through mobile devices. Pierrette & Paulette Inc. is the data controller.

Scope and content. By using Pierrette & Paulette and related Services, you give explicit consent to Pierrette & Paulette Inc. for the collection, use, disclosure and retention of your personal information by us, as described in this Privacy Policy and in our Terms of Use.

Pierrette & Paulette may change this Privacy Policy from time to time. We advise you to read it regularly. Substantial changes to our Privacy Policy will be announced on our Website. The amended Privacy Policy will be effective immediately after it is first posted on our Website. This Privacy Policy is effective as of April 29, 2019.

  • What personal information do we collect?

You have access to the ads listed on our Website without having to register for an account. To have access to the full extent of our Services, you must register an account with us. Registering an account with Pierrette & Paulette is made on a purely voluntary basis. When you decide to provide us with your personal information, you agree that such information is sent to and stored on our servers located in Canada.

We collect the following types of personal information:

Information we collect automatically. When you visit our Website, use our Services and or reply to ads or other content, we automatically collect the information sent to us by your computer, mobile device or other equipment that provides access.

This information includes, but is not limited to:

  • Information from your interaction with our Website and Services, including, but not limited to, device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from, referring URL, ad data, IP address and standard web log information;
  • Information we collect through cookies, web beacons and similar technologies. 

Information you provide to us. We collect and store any information you enter on our Website upon registering an account with us and creating your profile page or that you provide to us when you use our Services. 

This information includes, but is not limited to:

  • Information that you provide to us when you register for an account or for the Services that you use, that is your first and last names and your email address; 
  • Information that you provide us upon creating the profile associated to your account, including but not limited to:
    1. Your profile picture;
    2. Your biography;
    3. Your telephone numbers;
    4. Your date of birth;
    5. Your age;
    6. Your residential address;
    7. Your sex;
    8. Your spoken languages, etc.
  • Additional information that you provide us from time to time, included but not limited to:
    1. Your profession;
    2. Whether you own a pet, etc.;
    3. Whether you smoke or not, etc.
  • Information that you provide us when using our Services to list and ad on our Website, including but not limited to:
    1. Dwelling type (condo, apartment, house, cottage, etc.);
    2. Available equipment (Wi-Fi, air conditioning, stairs etc.);
    3. Number of room(s) available;
    4. Whether the dwelling is furnished or not;
    5. Availability date;
    6. Monthly rent;
    7. Pictures of the dwelling; and
    8. Address of the dwelling, etc.
  • Additional information that you may provide us through the use of social network websites or third-party services.

Information from other sources. We may receive or collect additional information about you from third parties and add this to your account information. This information includes, but is not limited to demographic data, navigation data, additional contact data and additional data about you from other sources, such as public authorities, to the extent permitted by law.

  • How we use your personal information

You agree that we may use your personal information for the following purposes:

  • To provide you access to our Services and Customer Support by means of e-mail or telephone; 
  • To prevent, detect and investigate potentially prohibited or illegal activities, fraud and security breaches and to enforce our Terms of Use; 
  • To personalize, measure and improve our Services, content and ads; 
  • To contact you, by e-mail, by telephone, to inquire about our Services for the purpose of targeted marketing activities, updates, or for any other purposes as set forth in this Privacy Policy;
  • To provide you with other services that you have requested, as described when we collected the information.

Sharing information with and registration on social media sites. We may offer sign-on Services that enable you to access the Website or related websites with your login credentials. We can also offer Services that enable you to share information with third party social media websites, such as Facebook.

Transfer of your personal information to third parties. We undertale not to disclose your personal information to third parties in accordance with this Privacy Policy and applicable legislation and regulations.

However, we may share your personal information with the following persons and entities:

  • Service providers with whom we have entered into an agreement to help us provide our Services on the website. In such cases, the personal information shall remain under the control of Pierrette & Paulette Inc.
  • Certain third parties (such as supervisory authorities, tax authorities, police and other regulatory authorities) if we are required to do so by law, or in accordance with our Privacy Policy. 

We may share your personal information:

    1. To comply with legal obligations or a court order.
    2. If this is necessary, for the prevention, detection or prosecution of criminal offenses, such as fraud, deceit or prosecution.
    3. If this is necessary, to maintain our policies or protect the rights and freedoms of others.

Information you share on Our Website allows users to share advertisements and other information with other users, thereby making this shared information accessible to other users. Since our Website also support a messaging system that enables you to directly contact other users, we recommend that you consider how you share your personal information with others. You are solely responsible for the personal information you share through our Website and its messaging sytem and therefore we cannot guarantee the privacy or security of the information shared by you with other users. In light of our duty to moderate, we may access your messages.

In case you visit our Website from a shared computer or a computer in an internet café, we strongly recommend that you log off after each session. If you do not want the shared computer to remember you and/or your information, you will need to remove cookies and/or the history of your website visits.

  • Cookies

When you use our Services, we may place cookies (data files on your phone or mobile device’s drive) or web beacons (electronic images that are placed in a web page’s code) or similar technologies.

We use cookies to help us identify you as a user, to provide you with a better experience on our Website and to ensure trust and safety on our Website.

For more detailed information about our use of these technologies, we refer you to the paragraph « Information we collect automatically » at article 2 of this Privacy Policy.

  • Accessing, Reviewing and Changing Your Personal Information

You can change your personal information by logging into your Pierrette & Paulette account. 

We cannot change your own information, except in cases where you do not comply with this Privacy Policy and/or our Terms of Use.

When you place an ad on our Website, you can change its content or delete your listing from the management page of your listed ad.

If you want to close your account (where applicable) with us, you may do so from your account page. The personal information related to your profile will be permanently, except where we are required to retain such information under applicable laws and regulations.

If you have any questions related to accessing, reviewing or changing your personal information, please contact our Customer Service.

If your information is factually incorrect or incomplete or irrelevant for the purposes for which we process it, you can request us to modify or delete your information.

  • Protection and retention of your personal information

We protect your information by using technical and administrative security measures (such as firewalls, data encryption, and physical and administrative access controls to the data and servers) that limit the risk of loss, abuse, unauthorised access, disclosure, and alteration. You personal information is stored in Canada on our partner’s servers Web Hosting Canada©, whose Privacy Policy may be accessed here.

Nevertheless, if you believe your account has been abused, please contact our Customer Service.

We retain personal information no longer than is legally permissible and delete personal information when it is no longer necessary for the purposes as described above.

  • Other information

Abuse and unsolicited commercial communications (“spam”). We do not tolerate abuse of our Website. You do not have permission to add other Pierrette & Paulette users to your mailing list (e-mail or postal) for commercial purposes, unless the user has given his explicit consent. If you notice that someone is abusing our Website (spam or spoof emails), please notify us here.

It is not allowed to use our member-to-member communication resources to send spam or content that violates our Terms of Use in any other way. For your security, we may scan ads and messages automatically and check for spam, viruses, phishing and other malicious activity or illegal or content prohibited by applicable laws, this Privacy Policy and/or our Terms of Use. We do not permanently store messages sent through these resources.

  • Contact

If you any questions related to this Privacy Policy or to our Terms of Use, please contact our Privacy Officer, Ms. Morgane Macé, to the following address :